Terms & Conditions

Effective Date: Monday 7th October 2024

Welcome to Purelands Acupuncture & Chiropractic (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, located at www.purelandsacu.co.uk and www.purelandschiro.co.uk, as well as any related services we provide. By accessing or using our website, you agree to comply with and be bound by the following terms. Please read these terms carefully before using our site.

Use of the Website By using this website, you affirm that you are at least 18 years of age or have the consent of a legal guardian to access this site. You agree to use this website in accordance with all applicable laws, regulations, and these Terms & Conditions. You agree not to use the website for any unlawful purpose or to disrupt its functionality. We reserve the right to suspend or terminate your access to the website without notice if you breach any part of these Terms & Conditions.

Medical Disclaimer

The information provided on this website is for informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your therapist or another qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website. Nothing on this website establishes a doctor-patient relationship between you and Purelands Acupuncture and Chiropractic.

Booking Appointments

When you book an appointment through our website, it is subject to availability. We reserve the right to modify or cancel appointments at any time. We will notify you of any changes as soon as possible. a) In order to book appointments, a valid credit card will be required to be on file. b) Alternatively, the cost of one treatment will be held as a deposit.

User Conduct

You agree not to:

Post or transmit any unlawful, harmful, defamatory, obscene, or otherwise objectionable content.
Use any software, device, or other process to monitor or copy any content on the website.
Attempt to gain unauthorized access to any portion or feature of the website.

Intellectual Property

All content on the website, including but not limited to text, graphics, logos, images, and software, is the property of Purelands Acupuncture and Chiropractic or its licensors and is protected by intellectual property laws. You may not copy, reproduce, republish, upload, or distribute any content from the website without our prior written consent.

Third-Party Links

This website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Purelands Acupuncture and Chiropractic shall not be liable for any damages or losses arising from your use of third-party sites.

Limitation of Liability

To the fullest extent permitted by law, Purelands Acupuncture and Chiropractic shall not be liable for any direct, indirect, incidental, or consequential damages arising out of or related to the use of this website, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Purelands Acupuncture and Chiropractic and its affiliates, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the website or your breach of these Terms & Conditions.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. When we do, we will post the updated terms on this page and revise the “Effective Date” at the top. It is your responsibility to review these Terms & Conditions periodically to remain informed of any changes.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts in the UK.

Pricing and Information Accuracy

All prices for services displayed on this website are subject to change without prior notice. We strive to ensure that all information on the website, including service descriptions and pricing, is accurate and up to date. However, errors, inaccuracies, or omissions may occur. Purelands Acupuncture and Chiropractic reserves the right to correct any errors, inaccuracies, or omissions, and to change or update information at any time without prior notice (including after you have submitted a booking). If there is a discrepancy in pricing or service details, we will notify you as soon as possible and give you the option to reconfirm or cancel your appointment. It is your responsibility to verify the accuracy of all information before making any decisions based on it. We do not guarantee that the information on this website is complete, accurate, or current, and we are not liable for any reliance placed on such information.

Cancellation Policy & No Shows

We kindly request that in the event you need to change or cancel your appointment, you provide at least 48 hours’ notice so that we may be able to offer your treatment slot to another person who needs it. If the appointment is cancelled within 48 hours of treatment, the charge is 50% of treatment cost. The remaining 50% will be used as credit towards your next appointment. This cannot be refunded as cash. In the event of a no-show to the appointment, full payment will be required. No shows will be charged the full amount.

Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:

Purelands Acupuncture and Chiropractic 122 Winchcombe Street, Cheltenham, England GL52 2NW
Phone: 01242 639383
Email: info@purelandsacu.co.uk

By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Luke Curtis

Great service provided, punctual and friendly staff. Would recommend.

lowrie roberts

I recently had an acupuncture appointment with Paolo, and he was incredible. Despite my fear of needles, he made me feel completely at ease. I barely felt the needles, and the tension relief I experienced afterward was out of this world. If you’re hesitant about acupuncture, I highly recommend seeing Paolo!

Jennifer Ginley

Absolutely fantastic service. Paulo has been so kind, professional and supportive throughout my journey. Purelands have helped me with my physical health and recovery after surgery, as well as supporting my mental health and wellbeing and providing a place of calm, as well as fantastic advice throughout. The treatments themselves have been gentle but effective, and I cannot recommend Purelands enough!

Sonia Kennett

I was recommended Purelands Acupuncture due to having a frozen shoulder that wasn’t responding to medical treatment and it has certainly been the right thing for me. After only a couple of sessions I am now reaping the rewards. From my first visit I was made to feel that my health was of the utmost importance and regaining the strength and use of my shoulder as well as becoming pain free was a priority. I wouldn’t hesitate in recommending Purelands Acupuncture to anyone. I firmly believe that natural, holistic and alternative treatments are a better choice for the mind and body.

Sam Ford

I came to purelands with a few issues. I was born with a chest structure which is now causing some issues on my mid and lower back. Work and daily life can be a struggle because of this. My right knee has also started becoming noticbly painful. I saw Dr luca for an assessment. He was very informative, professional and I could instantly tell he really wanted to help. He's put me a plan together and I'm very excited to get started. I've had a session with him and the corrections he's done to my back, chest, shoulders and legs were instantly noticed. Pressure and pain dropped significantly and iam finally starting to feel at ease. I look forward to maintaining this moving forwards. Would I recommend purelands ?....... without a doubt absolutely 💯

Priti Diniz

Had my second session with Purelands Accupuncture and I had an amazing session. They really connect with you and make sure they understand your situation before they offer you the course of treatment. Definitely recommended 👍

Becki Nicholson

I have been a big fan of acupuncture for a few years now. Purelands acupuncture has met all expectations and more.

James O'Neill

Came with a frozen shoulder, and he managed to take the top 15% off the pain on the first day, the part the pain killers couldn't touch. After a few sessions, I'm pain free.

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